These public offer terms (the “Offer”) are addressed to an indefinite group of persons and constitute an offer by the owner of the website https://sila-net.org (the “Seller”) to enter into a service agreement (the “Agreement”) on the terms set out below. Any action provided for by this Offer is deemed acceptance of the Offer and means the unconditional agreement of the person taking such action (the “Customer”) with the terms of the Agreement.
1. Terms and Definitions
1.1. Offer — this public proposal of the Seller addressed to an indefinite group of persons to conclude the Agreement on the terms specified in this document.
1.2. Agreement — an agreement between the Seller and the Customer concluded by accepting this Offer and governing the procedure and terms for the provision of services.
1.3. Seller — the owner of the website https://sila-net.org that provides services in accordance with this Offer.
1.4. Customer — an individual or legal entity that has accepted the Offer and is the consumer of the services under this Agreement.
1.5. Services — a set of data-processing services provided by the Seller to the Customer, including:
1.5.1. Providing access to a virtual private network (service) based on the VLESS protocol;
1.5.2. Encrypting the Customer’s internet traffic to ensure data confidentiality;
1.5.3. Providing access to the Seller’s server resources for routing the internet connection.
1.6. Tariffs — the current prices for the Services published in the Telegram bot at https://t.me/silanethide_bot.
1.7. Telegram bot — software available at https://t.me/silanethide_bot used to order, pay for and manage the Services.
1.8. Website — the Seller’s internet resource located at https://sila-net.org containing legal documents, including this Offer and the Privacy Policy.
1.9. Acceptance of the Offer — full and unconditional agreement with the terms of this Offer expressed by paying for the Services, activating a Trial Period, activating a gift subscription or receiving access to the Services by any other means established by the Agreement.
1.10. Customer Balance — the amount of money deposited by the Customer through the Telegram bot and used to pay for and renew the Services.
1.11. Trial Period — a period of free provision of the Services, which may be designated as a “trial period,” “test period,” “free period,” or similar term and is intended for the Customer to become familiar with the functionality of the Services.
2. Subject of the Agreement
2.1. The Seller undertakes to provide the Customer with the Services specified in clause 1.5 of this Offer on the terms set out in this Agreement, and the Customer undertakes to accept and, where a paid Tariff applies, pay for the Services in accordance with the current Tariffs.
2.2. The Services are provided for use on one Customer device without restrictions on traffic volume or geography of use, unless otherwise provided by this Agreement.
3. Procedure for Concluding the Agreement
3.1. The Agreement is deemed concluded from the moment the Customer accepts the Offer by one of the following actions:
3.1.1. Full payment for the selected Tariff through the Telegram bot at https://t.me/silanethide_bot;
3.1.2. Activation of the Trial Period of the Services through the Telegram bot;
3.1.3. Activation of a gift subscription provided by the Seller or a third party;
3.1.4. Any other method of obtaining access to the Services provided by the Seller.
3.2. Any of the actions specified in clause 3.1 confirms the Customer’s full and unconditional agreement with the terms of this Agreement and the Privacy Policy posted on the Website.
3.3. The moment of acceptance of the Offer is considered to be:
3.3.1. In case of payment — the receipt of funds to the Seller’s account or to the payment agent engaged by the Seller for payment acceptance;
3.3.2. In case of activation of a Trial Period or gift subscription — the moment the connection key is provided to the Customer through the Telegram bot.
4. Tariffs and Payment Procedure
4.1. The cost of the Services is determined according to the Tariffs published in the Telegram bot at the time of payment, except when using a Trial Period or a gift subscription provided free of charge.
4.2. The Seller may unilaterally change the Tariffs by publishing a new version of the Tariffs in the Telegram bot. The changes do not apply to Services already paid for.
4.3. Payment for the Services is made by the Customer through the Telegram bot using the following methods:
4.3.1. The “YooKassa” payment system (including SBP, T-Pay, SberPay and bank cards);
4.3.2. The “CryptoBot” payment system (in USDT);
4.3.3. Telegram internal currency (“Telegram Stars”).
4.4. The Customer’s payment obligations are deemed fulfilled from the moment the funds are credited to the Seller’s account or the payment agent’s account.
4.5. The Seller does not accept payments through the Website. All payments are made exclusively through the Telegram bot.
5. Procedure for Providing and Renewing the Services
5.1. The Services are provided for the term specified in the Tariff selected by the Customer, or for the duration of the Trial Period or gift subscription, from the moment of acceptance of the Offer.
5.2. Renewal of the Services is performed as follows:
5.2.1. Automatic charging from the Customer’s card or other payment method is not provided;
5.2.2. If the Customer has a sufficient balance in the Telegram bot, the Services are automatically renewed for the same period at the current Tariff;
5.2.3. If there are insufficient funds on the Balance, the Seller notifies the Customer through the Telegram bot 24 hours and 10 hours before the expiration of the Services and requests the Customer to top up the Balance;
5.2.4. If the Balance is not topped up and payment is not made, the Services are terminated and the Customer’s connection key is revoked. To resume the Services, the Customer must create a new connection key.
5.3. The Customer independently sets up the connection to the Services using the provided key and software that supports the VLESS protocol.
6. Refunds
6.1. The Customer may request a refund within 30 (thirty) calendar days from the moment of payment if all of the following conditions are met:
6.1.1. The Customer’s device does not fully support software for connecting via the VLESS protocol or the VLESS protocol itself;
6.1.2. The Seller’s support service was unable to connect the Customer to the Services;
6.1.3. The amount of traffic used does not exceed 1 (one) gigabyte.
6.2. Refunds are made on the basis of a written request from the Customer sent to the email address indicated on the Website or through the support Telegram bot.
6.3. Refunds do not apply to Services received during a Trial Period or under a gift subscription.
6.4. In all other cases no refund is made, except as provided in clause 7.5 of this Agreement.
7. Rights and Obligations of the Parties
7.1. Customer’s obligations:
7.1.1. Pay for the Services in the manner and within the time limits established by this Agreement, except when using a Trial Period or a gift subscription;
7.1.2. Provide accurate data necessary for the provision of the Services;
7.1.3. Not use the Services for unlawful acts, including but not limited to:
a) using the Service to restore or obtain access to information resources access to which is restricted under the laws of the Russian Federation and/or decisions of authorized state bodies (including Roskomnadzor), as well as performing any actions aimed at bypassing established technical access restrictions;
b) using BitTorrent networks and other P2P protocols to download or distribute data;
c) carrying out DDoS attacks or other actions that disrupt network resources;
d) sending spam or unwanted messages;
e) uploading, distributing or using content in violation of copyright;
f) performing actions prohibited by the laws of the Russian Federation, the Customer’s country of residence, the country where the server is located, or the country where the end resource is located;
g) reselling the Services to third parties;
h) any other actions that violate third-party rights or create a threat to the Seller’s infrastructure.
7.1.4. If access to the Services is transferred to a third party, the Customer bears full responsibility for that person’s actions as for the Customer’s own actions, including any breach of this Agreement.
7.2. Seller’s rights:
7.2.1. Restrict or terminate the provision of the Services if the Customer violates this Agreement, including use of the Services for prohibited purposes, transfer of access to third parties or resale;
7.2.2. Refuse a refund if violations by the Customer are detected;
7.2.3. Determine the severity of violations and apply sanctions at the Seller’s discretion.
7.3. Seller’s obligations:
7.3.1. Ensure availability of the Services at the level of 99.9% of time, except during maintenance periods and circumstances specified in clause 8.2 of this Agreement.
7.4. Customer’s rights:
7.4.1. Use the Services within the limits of this Agreement;
7.4.2. Request technical support in case of connection difficulties.
7.5. In the event of interruptions in the provision of the Services caused by the Seller and exceeding 0.1% of time in the billing period, the Seller may, but is not obliged to, provide compensation by extending the term of the Services or topping up the Customer Balance. The type and amount of compensation are determined by the Seller independently.
8. Liability of the Parties
8.1. The Customer bears full responsibility for the use of the Services, including any unlawful acts committed through them, as well as for the actions of third parties who have obtained access to the Services from the Customer. The Seller is not responsible for the Customer’s or third parties’ actions.
8.2. The Seller is not responsible for:
8.2.1. Interruptions in the provision of the Services caused by maintenance, DDoS attacks, data-center failures, natural disasters or other circumstances beyond the Seller’s control;
8.2.2. Losses suffered by the Customer as a result of using or being unable to use the Services;
8.2.3. The quality of the internet connection depending on third parties (providers or telecom operators).
8.3. The total liability of the Seller under this Agreement is limited to the amount actually paid by the Customer for the Services and does not apply to Services provided free of charge under a Trial Period or gift subscription.
9. Confidentiality and Data Processing
9.1. The Seller undertakes to process the Customer’s personal data in accordance with the Privacy Policy posted on the Website.
9.2. The Customer consents to the processing of personal data necessary for performance of obligations under this Agreement.
9.3. The Customer’s personal data is not transferred to third parties except for the transfer of anonymized data to Yandex.Metrica and Google Analytics solely to analyze the use of the Services. The data is not used for advertising placement.
10. Termination of the Agreement
10.1. The Customer may refuse the Services at any time by notifying the Seller through the Telegram bot. In such case, paid Services are non-refundable except in the cases provided for in clause 6.1 of this Agreement.
10.2. The Seller may terminate the Agreement unilaterally if the Customer violates this Agreement, including transfer of access to third parties or resale of the Services.
10.3. The Agreement terminates automatically when the term of the Services expires and they are not renewed.
11. Dispute Resolution Procedure
11.1. All disputes and disagreements arising in connection with this Agreement shall be resolved exclusively out of court through negotiations between the parties.
11.2. Claims shall be sent in writing to the Seller’s support email address indicated on the Website. The response period is 10 (ten) business days from receipt.
11.3. Liability for any disputes related to use of the Services lies with the Customer unless otherwise proven in the manner established by the laws of the Russian Federation.
11.4. This Agreement is governed by the laws of the Russian Federation.
12. Other Terms
12.1. The Seller may unilaterally amend this Offer by publishing a new version on the Website. The changes take effect from the moment of publication unless otherwise stated additionally.
12.2. The Seller may engage third parties to perform obligations under this Agreement without prior approval from the Customer.
12.3. All notices, except those provided for in clause 11.2, are sent through the Telegram bot or posted on the Website.
12.4. This Offer remains in force until revoked by the Seller.